Laundry Manager Job Description

 

Job Summary:

We are looking for a highly motivated and experienced Laundromat Manager to join our team. The Laundromat Manager is responsible for the overall operation and success of the laundromat, including customer service, staff supervision, reporting equipment maintenance, and financial management.

 

Essential Duties and Responsibilities:

  • Oversee all aspects of the laundromat's daily operations ensuring store is opened ON TIME and doesn’t close before the store’s closing hours

  • Manage and supervise staff, including hiring, training, scheduling, and performance evaluation

  • Ensure that the laundromat is clean, well-maintained, and operating smoothly

  • Keep the laundromat clean and organized including the machines and drains

  • Report any problems to a supervisor and/or maintenance staff

  • Provide excellent customer service and answer customer questions

  • Manage the laundromat's inventory; ensure there isn’t overuse

  • Ensure that the attendants are aiding in maintaining the store alongside you

  • Maintain the money handling procedures and report any discrepancies you notice

  • Ability to take and receive phone calls from management regarding scheduling and missed shifts by employees

 

Qualifications:

  • High school diploma or equivalent

  • Strong leadership, organizational, and problem-solving skills

  • Excellent customer service and communication skills

  • Ability to work independently and as part of a team

  • Ability to lift and carry up to 25 pounds

  • Ability to lift up to 25 pounds above one’s head

  • Ability to stand and walk for extended periods of time

 

Preferred Qualifications:

  • Experience with laundry equipment maintenance

  • Experience managing a laundromat or other retail business

  • Knowledge of laundry industry best practices

  • Bilingual English/Spanish

 

Compensation and Benefits:

  • Competitive hourly wage with raises available.

 

To Apply:

Please talk to an owner or e-mail us at waldowash@snmlaundry.com with the subject line of the location you are applying for.

 

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

In addition to the above, the Laundromat Manager may also be responsible for the following duties:

  • Building and maintaining relationships with customers and vendors

  • Ensuring compliance with all applicable laws and regulations

The Laundromat Manager is a critical role in the success of any laundromat business. The ideal candidate will be a highly motivated and experienced individual with a strong track record of success in managing and growing a business.